Privacy Policy
1. General Provisions
This Privacy Policy describes how "KALEM AGRO" LTD collects, uses, stores, and protects the personal data of website users.
"KALEM AGRO" LTD respects the right to privacy of users and processes personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union and applicable legislation.
By using this website and submitting information through the feedback forms, you agree to the terms of this Privacy Policy.
2. Data Controller
The data controller is:
KALEM AGRO LTD
BULGARIA, Sofia (1618), Vitosha district, 46 Ralevista St., ap. 102
Email: inbox@kalemagro.com
The company is a data controller in accordance with GDPR.
3. What data do we collect?
We may collect the following categories of personal data:
Contact Details
- First and last name
- Email address
- Phone number
- Company name
- Job title
Request Details
- Message content
- Information on product interest
- Partnership information
Technical Data
- IP address
- Browser type
- Device type
- Website pages you visit
This data may be collected automatically when you use the website.
4. Purposes of Data Processing
Personal data is processed exclusively for the following purposes:
- Processing requests submitted via website forms
- Establishing business contacts and potential cooperation
- Providing information about the company's products
- Improving website functionality
- Ensuring website security
The company does not use personal data for automated decision-making.
5. Legal Basis for Processing
Personal data is processed based on the following:
- User consent
- Legitimate interest of the company in developing business relations
- Execution of contractual obligations (if applicable)
6. Data Storage
Personal data is stored only for the period necessary to achieve the goals for which it is processed.
Contact information received through website forms may be stored for a reasonable period for business communication and potential cooperation.
Upon achieving the processing goals, data may be deleted or anonymized.
7. Data Transfer to Third Parties
KALEM AGRO LTD may transfer data to the following categories of recipients:
- IT service and hosting providers
- Analytical service providers
- Technical contractors supporting website operations
Data transfer is limited to the extent necessary to perform the respective services. The company does not sell or transfer personal data to third parties for commercial purposes.
8. Protection of Personal Data
KALEM AGRO LTD takes the necessary technical and organizational measures to protect personal data from:
- Unauthorized access
- Data loss
- Data alteration
- Illegal distribution
We use modern security methods to protect user information.
9. User Rights
In accordance with GDPR, users have the following rights:
- Right to access their personal data
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object to data processing
To exercise these rights, users may contact the company by email.
10. Use of Cookies
Our website may use cookies to improve your experience and analyze site traffic.
For more information, please see our Cookie Policy.
11. Changes to the Privacy Policy
KALEM AGRO LTD may update this Privacy Policy periodically. The current version is always published on the company's website.
12. Contact Details
If you have questions about the processing of personal data, please contact us:
Email: inbox@kalemagro.com